Our Emergency Veterinary Fees

We understand an unexpected trip to the vet is an emotional time for you and your family and the emergency vet cost may catch you off guard financially. We are committed to discussing your options for the best and most affordable pet treatment for your situation.

Our fees

A vet consultation fee will apply. Our fees are competitively priced and are determined by the running costs and resources needed for your special family members.

Consultations occurring on public holidays will attract a surcharge. Payment is required at the conclusion of the consultation.

Hospital and emergency vet

Please note, a surcharge applies on public holidays.

  • A skilled and experienced emergency veterinarian will perform a full physical exam on your pet
  • Your vet will discuss with you their recommended treatment plan for your pet based on the findings of the examination
  • Your vet will then go through details of what you can expect during your pet’s treatment and stay in hospital and answer any questions you may have
  • An estimate of how much any treatment plans discussed will cost will be presented to you
  • Your vet will also provide clinical notes to your primary veterinarian so they are kept up to date about your pet’s health
Vet with brown and white dog, at a low cost emergency pet care hospital
Veterinarian with black kitten on phone discussing the vet consultation fee

You will always make the decisions about your pet’s treatment

If your pet’s condition includes a hospital stay, you’ll be required to pay a deposit of the estimated treatment cost to the hospital.

Your veterinary team will discuss any unexpected complications or longer hospital stays with you if they arise and are committed to working within your budgeted limitations.

The remainder of the treatment cost will be payable on the collection of your pet at the end of their stay in hospital.

Your vet will discuss the cost with you before treatment takes place unless it’s an emergency situation.

Payment options

We have a number of payment options available, including:

Cash is accepted for vet consultation fee payment

Cash

EFTPOS can be used to pay the vet consultation fee

EFTPOS

Credit cards can be used to pay the vet consultation fee

Credit Cards

American Express unable to be accepted at our Hobart hospital

BPOINT logo

BPOINT

Secure online payment gateway

Afterpay logo

Afterpay

Accepted at all our hospitals except Carrara

Zip is accepted for approved clients for our low cost emergency pet care

Zip

Accepted at all our hospitals except Hobart

VetPay is accepted for approved clients for our low cost pet emergency care

Finance Option

Available through VetPay

We are thankful for the amazing team at VetPay who have considered many of our clients for finance when they are unexpectedly caught without pet insurance to cover the cost of the vet bill.

It’s quick and easy to apply for VetPay finance. And can be done on the spot with our Client Care Team after deciding your preferred treatment option.

Pet insurance

Unlike humans, pets aren’t covered under the Medicare subsidy program – so we strongly recommend taking out pet insurance to everyone who owns a pet.

Acknowledgement
We acknowledge Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of the lands, waterways and skies across Australia. We pay our respects to Aboriginal and Torres Strait Islander cultures and Elders past and present.